AI chatbot for repetitive customer support FAQs

Hey everyone 👋

I'm Krupesh, and I just launched SiteSupport - an AI customer support chatbot that trains on your actual website content.

Why I built this:

Customer support was killing me. I'd spend 4-5 hours a day answering the same questions over and over:
- "How do I reset my password?"
- "What's included in the Pro plan?"
- "Do you support Shopify?"

I looked at existing chatbots, but they were either:

Generic AI (ChatGPT-style) that would hallucinate answers

Rule-based bots that felt robotic and broke constantly

Enterprise solutions that cost $500+/month and took weeks to set up

So I built something in between.

What makes it different:

✅ Trains on YOUR content - Just paste your URL. We crawl your docs/FAQ and train the AI on that ONLY. No generic answers, no hallucinations.

✅ Actually fast setup - Most users go live in under 5 minutes. No complex config.

✅ Affordable - Starts at $29/mo. Not $500/mo enterprise pricing.

✅ Works everywhere - WordPress, Shopify, React, plain HTML. One line of code.

Early results:
- One user said it handled 60% of their support tickets in the first week
- Average response time: under 3 seconds
- Customers actually prefer it for simple questions (they don't have to wait for email replies)

What it WON'T do:
- It's not perfect. Complex issues still need humans.
- It won't replace your support team (but it'll make them way more productive)
- If your docs suck, the chatbot will suck too (garbage in, garbage out)

Try it free: https://www.sitesupport.ai (14-day trial)

Live demo: There's an interactive demo on the homepage where you can chat with an AI trained on SiteSupport's own content. Ask it anything.

Would love your feedback! What features would make this actually useful for YOUR business?

Customer support shouldn't be a pain point.

Long waits, frustrated customers, burned-out agents.

That's the status quo.

AI changes the game.

It's not about replacing support teams.

It's about giving them a weapon.

Automate FAQs, order statuses, simple issues.

Let your people focus on the tough stuff.

Smart routing gets requests where they need to go, fast.

Automated updates keep customers in the loop.

I've seen businesses cut costs by 30% and boost satisfaction at the same time.

That's not a pipe dream. That's AI working.

If you're still doing support manually, you're leaving money on the table.

It's time to automate, accelerate, and level up.

Because customer support isn't a cost. It's an asset.

And AI makes it unstoppable.

Been lurking here for a while and figured I'd share something that actually saved me real time. I run a small online business and was spending 2-3 hours daily answering the same questions manually. shipping info, return policy, setup instructions, compatibility stuff. tried building Zapier workflows with keyword triggers to auto-respond but it was way too rigid. anything phrased slightly different from my exact triggers just fell through. what ended up working was an AI chatbot trained specifically on my documentation. you feed it your docs (PDFs, text files, markdown, or scrape your website directly) and it answers questions only from that content. not general purpose AI that makes stuff up, it only pulls from what you give it. runs as a chat widget on my site with one script tag. the part that felt like real automation was the Discord integration. I have a community server and the bot sits in channels I select. when moderators answer questions the bot missed, it evaluates the exchange and captures useful answers automatically for next time. casual replies and off topic stuff gets filtered out. so the system improves itself without me touching anything, which is the whole point of automation right. setup took an afternoon total. the widget was the fast part, building a good knowledge base took longer because I had to organize what content to include and what was outdated. real limitations: responses take 10-20 seconds, you rebuild the knowledge base manually when content changes (bot goes offline during this), and theres no human handoff yet so complex stuff still lands on me. but for the repetitive FAQ stuff that was eating my day, its handled. if anyone wants the specifc tool name just ask, didn't want this to feel like an ad.