I've been using AI in my design process daily for a while now.
I've been using AI in my design process daily for a while now. Genuinely useful. But something keeps bothering me.
It'll suggest a flow, a layout, an interaction pattern, confidently. And I sit back and look at it and think: if a real user actually got here, this is not how it would go.
AI doesn't know your users. It doesn't know where people actually get confused, what they skim past, what makes them quietly leave a flow halfway through. It's pattern-matching, not watching real behavior.
And founders moving fast with AI (which, fair, time is real) are sometimes shipping that gap straight to production without realizing it's there.
Half of what I do in a UX audit now is exactly this, going back through AI-assisted decisions and asking, would a real person actually experience this the way it's expecting them to? Often, no.
I run UX audits for exactly this reason, catching the gaps between what AI assumed and what your users will actually do, before it costs you drop-offs or support tickets.
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I'm Wuraola Olaibi, a product designer based who builds products with AI in my workflow.