Finance

Automated client document follow-up for bookkeeping

AI automatically requests missing financial documents from clients through reminders such as email or SMS, reducing the time bookkeeping and accounting teams spend chasing receipts and supporting records.

Why the human is still essential here

Practitioners set the follow-up parameters, decide what documentation is required, and intervene when client communication or compliance judgment is needed.

How people use this

Monthly bank statement reminders

Firms set recurring workflows that automatically email clients when month-end bank or credit card statements are still missing from the bookkeeping package.

TaxDome / Karbon

Missing receipt chase

When transactions arrive without backup, the system sends clients automated reminders to upload receipts or invoices through a secure portal before close.

TaxDome / Canopy

Year-end source document checklist nudges

Accounting teams automate reminder sequences for outstanding tax and bookkeeping documents so clients are prompted by email or SMS until the checklist is complete.

Canopy / Karbon

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Today on the #Xerocon US mainstage, I had the chance to show our partners exactly how our AI finance partner, JAX, is transforming the practice workflow.

Today on the #Xerocon US mainstage, I had the chance to show our partners exactly how our AI finance partner, JAX, is transforming the practice workflow.

Here’s what we shared:


Xero Partner Hub gives practices a portfolio-wide view of book health, work status, and month-end readiness.


Smart Document Capture lands right in this daily workflow, automatically extracting data and information directly into Xero. The document and the books are always in lock-step.


Auto bank reconciliation now categorizes transactions with complete transparency. Every line shows exactly how JAX made its decision, whether it was by a rule, match to a bill already in Xero, or prediction based on how similar businesses have reconciled items. And whenever you make a correction, JAX learns and adapts for next time.


Document follow-up takes the friction out of chasing clients. You can set your parameters and JAX automatically requests missing documents via reminder like email or SMS.


Together, these features mean cleaner data, faster month-ends and AI that adapts to your judgment. Our agentic capabilities are grounded in Accountable Intelligence and this is what it looks like in practice. YouΒ have full transparency on everything JAX has done, while staying in full control.


Want to learn more about everything we announced at #Xerocon US in Denver? Visit our blog to get the full rundown: https://lnkd.in/gfewhYQr


Huge shoutout to the incredible team bringing the magic together! Katie Shea Eli Danziger Miguel Nasr Soon-Ee Cheah Andrew Goodman Eitan Sharon Vijeyta A. Andrew Crosby Thomas Williams Charlene Turei Rebecca Escreet Andy Taras Rob Maher Che Douglas Diya Jolly Sukhinder Singh Cassidy Claire Bramley Michael Strickman Francesco Pittarello Jonathan Meltzer Frances Cohen Dan Mahoney Vikram Grover Manav Khurana James Hsu James Bergin Anna Bek Anthony Hall Ross Tucker Vikash Chhaganlal Kunal Chopra Kevin Dias Rebecca Dodson Eduard Oks Lauren Kido Maninder Sawhney Ben Watts Kate Murdoch Meg Ciarallo and so many more Xeros...

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Akankshu DhawanSVP Product + Tech - Exec GM | Xero
Aug 20, 2026