Finance

Automating commercial loan onboarding

AI agents automate commercial loan onboarding directly into the bank’s core system, reducing manual data entry and shortening cycle times for lending operations.

Why the human is still essential here

Bank teams still set underwriting requirements, review exceptions, validate sensitive borrower information, and approve final onboarding decisions while AI handles repetitive intake and transfer steps.

How people use this

Borrower document extraction

AI reads tax returns, financial statements, and bank statements from commercial borrowers and maps the data into the loan file before banker review.

Ocrolus / nCino

KYB and ownership checks

AI helps verify business identity, beneficial ownership, and onboarding risk signals so lenders can move qualified applications forward faster.

Alloy / Middesk

Core system data handoff

AI transfers approved application data, documents, and exception notes from onboarding workflows into the lending and core banking system with fewer manual rekeying steps.

nCino / Fiserv

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News
News

Fiserv Launches agentOS: The Operating System for Agentic AI in Banking

NEW YORK, May 14, 2026 (GLOBE NEWSWIRE) -- Fiserv, Inc. (NASDAQ: FISV) a leading global provider of payments and financial technology solutions, today launched agentOS, an agentic AI operating system designed to help financial institutions deploy, manage, and scale AI agents across their banking workflows. Six financial institutions have partnered with Fiserv to co-develop agentOS, with two running agents in beta today. agentOS is expected to be widely available by August 2026.

Built to operate natively across Fiserv’s platforms—core, payments, issuer processing, and servicing—agentOS enables banks and credit unions to move beyond disconnected agentic pilots to an enterprise-grade deployment with policy controls, auditability and human oversight embedded in the design.

FI
Fiserv, Inc.Leading global provider of payments and financial technology solutions
May 14, 2026