Finance

Supporting AML triage and compliance workflows

Agentic AI assists with AML triage, regulatory reporting, and related compliance tasks inside a governed banking architecture, helping teams process high-volume compliance work more efficiently.

Why the human is still essential here

Compliance professionals remain responsible for reviewing alerts, applying judgment to suspicious activity, documenting rationale, and making final regulatory decisions.

How people use this

Alert risk prioritization

AI scores and ranks AML alerts so investigators can start with the highest-risk cases and spend less time on likely false positives.

NICE Actimize / Feedzai

Entity network investigation

AI connects customers, accounts, counterparties, and businesses to surface hidden relationships and transaction patterns during AML case review.

Quantexa / NICE Actimize

SAR narrative pre-drafting

AI pre-populates suspicious activity report narratives and case summaries from transaction data and investigator notes for compliance review and filing.

Hawk AI / NICE Actimize

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News
News

Fiserv Launches agentOS: The Operating System for Agentic AI in Banking

NEW YORK, May 14, 2026 (GLOBE NEWSWIRE) -- Fiserv, Inc. (NASDAQ: FISV) a leading global provider of payments and financial technology solutions, today launched agentOS, an agentic AI operating system designed to help financial institutions deploy, manage, and scale AI agents across their banking workflows. Six financial institutions have partnered with Fiserv to co-develop agentOS, with two running agents in beta today. agentOS is expected to be widely available by August 2026.

Built to operate natively across Fiserv’s platforms—core, payments, issuer processing, and servicing—agentOS enables banks and credit unions to move beyond disconnected agentic pilots to an enterprise-grade deployment with policy controls, auditability and human oversight embedded in the design.

FI
Fiserv, Inc.Leading global provider of payments and financial technology solutions
May 14, 2026