HR & Recruiting

Building a custom AI agent for HR writing and structuring

AI can be configured as a personal HR assistant that matches the user’s tone of voice and helps with thinking, structuring, and drafting work more intentionally.

Why the human is still essential here

The HR practitioner must decide when AI adds value, manage data and risk, fact-check outputs, and maintain responsibility for sensitive people-related communication.

How people use this

Tone-matched announcement drafts

A custom AI assistant drafts employee updates and manager communications in the HR partner’s preferred tone and format.

OpenAI GPTs / ChatGPT

Meeting prep assistant

A personal AI agent turns notes, agenda items, and case documents into structured talking points and follow-up actions in the user’s style.

Claude Projects / ChatGPT

Internal HR knowledge agent

A custom agent grounded in policies and templates answers recurring HR questions and produces structured first drafts with company-specific context.

Microsoft Copilot Studio / OpenAI GPTs

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What actually happens when AI becomes part of your day-to-day HR work? 🤔🧐

What actually happens when AI becomes part of your day-to-day HR work? 🤔🧐

Over the past few months, I’ve taken part in a study on how AI impacts HR work and kept brief diary notes across three periods.


Out of curiosity, I had AI analyze my notes, which provided a clear picture of how my usage has evolved.


🍁In November, AI was mainly about efficiency and experimentation – language support, summaries and quick information.


🌿By February, it had become more integrated into my daily HR work, supporting everything from process guidance and benchmarking to calculations and summaries of documents. I also became more aware that the quality depends heavily on how you prompt.


🌸Today, I’m more selective and intentional. I’ve built my own AI agent to match my tone of voice, and I’m clearer on when AI adds value – and when it doesn’t. I use it as a thinking partner, for structure and efficiency, while paying closer attention to risks, data and fact-checking.


My biggest takeaway?


It’s not about using AI more.

It’s about using it smarter.


💡Curious to hear: how has your own AI usage evolved?


Ps: I might also have found some AI filters to upgrade my outfit 🤷‍♀️

Malin ÅhrlinHR Business Partner, Sandvik
Jun 3, 2026