HR & Recruiting

Using AI for HR process guidance and benchmarking

AI supports day-to-day HR work with process guidance, benchmarking, calculations, and summaries of documents so work can be completed faster and with more structure.

Why the human is still essential here

Human judgment is required to choose the right process, interpret benchmarks, validate calculations, and apply policies appropriately in real employee and business situations.

How people use this

Case handling checklists

AI turns an HR issue like leave, performance, or promotion into a step-by-step checklist based on the company’s process documents.

Microsoft 365 Copilot / ChatGPT

Compensation benchmark synthesis

AI summarizes salary survey inputs and internal job data into a first-pass benchmarking view that HR can validate before making recommendations.

Microsoft 365 Copilot in Excel / ChatGPT

Document comparison summaries

AI compares policy versions, contracts, or investigation notes and highlights key differences, risks, and action items for HR review.

Claude / Microsoft 365 Copilot

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Latest community stories (1)

Personal Story

What actually happens when AI becomes part of your day-to-day HR work? 🤔🧐

What actually happens when AI becomes part of your day-to-day HR work? 🤔🧐

Over the past few months, I’ve taken part in a study on how AI impacts HR work and kept brief diary notes across three periods.

Out of curiosity, I had AI analyze my notes, which provided a clear picture of how my usage has evolved.

🍁In November, AI was mainly about efficiency and experimentation – language support, summaries and quick information.

🌿By February, it had become more integrated into my daily HR work, supporting everything from process guidance and benchmarking to calculations and summaries of documents. I also became more aware that the quality depends heavily on how you prompt.

🌸Today, I’m more selective and intentional. I’ve built my own AI agent to match my tone of voice, and I’m clearer on when AI adds value – and when it doesn’t. I use it as a thinking partner, for structure and efficiency, while paying closer attention to risks, data and fact-checking.

My biggest takeaway?

It’s not about using AI more.
It’s about using it smarter.

💡Curious to hear: how has your own AI usage evolved?

Ps: I might also have found some AI filters to upgrade my outfit 🤷‍♀️

MÅ

Malin ÅhrlinHR Business Partner, Sandvik

Jun 3, 2026