Legal

Automating legal intake, triage and routing

AI automates intake, triage, routing, and escalation of incoming legal matters from channels like email, Microsoft Teams, and Slack, embedding the workflow into existing tools so in-house legal teams and legal ops functions can respond faster and reduce manual handling.

Why the human is still essential here

Legal professionals still define prioritization rules, review sensitive matters, decide when escalation is required, and determine how requests should be handled. AI speeds sorting, routing, and intake follow-up, but attorneys and legal ops teams remain responsible for judgment and escalation.

How people use this

Microsoft Teams request triage

AI monitors incoming legal questions in Microsoft Teams, classifies them by request type and urgency, and sends them into the correct intake workflow for legal ops or counsel review.

LawVu / Onit

Email-to-matter categorization

AI reads emails sent to the legal inbox, extracts key details such as business unit and contract type, and converts them into structured matters with suggested routing.

Checkbox / LawVu

Self-service legal request portal

Business users submit requests through guided forms and AI routes each submission to the right approval, contract, employment, or compliance workflow.

Onit LSR / Ironclad

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News
Article

LawVu Launches Updated AI Workspace for In-House Teams

New features include a self-service agentic workflow builder, AI-powered triage and new drafting capabilities.

LawVu announced the release of LawVu LegalOS, an AI-powered workflow platform for in-house teams.


LegalOS features include AI-powered drafting, triage and a workflow builder.


The platform is designed to help in-house teams automate some workflows and leverage their historical data.

BJ
Benjamin JoynerReporter, Legaltech News
Jun 2, 2026