I’ve been playing with HubSpot’s new Agentic Automation Builder beta, and it’s seriously exciting! 🧡
I’ve been playing with HubSpot’s new Agentic Automation Builder beta, and it’s seriously exciting! 🧡
It opens the door to a whole new level of capability in the CRM: analysing qualitative information at scale, rather than relying purely on fixed rules, fields and dates.
My favourite agent I’ve built so far is a Pipeline Hygiene Agent ⚙️
Every three days, it reviews all open new-business deals and flags anything that is:
✨ Stale
✨ Forgotten
✨ Requires action
For every flagged deal, it gives the reason why and recommends what should happen next.
No more scrolling through activity history or reading months or years of calls, emails and notes to work out what is actually happening.
The agent can digest that history and context, then surface the deals that need attention.
Working through that level of context across an entire pipeline would take DAYS. Now it takes around 10 minutes. 🤯
Which deals are quietly going nowhere? Which need follow-up? Which should probably be closed out? Which need action to get momentum moving again?
This is more than automation following rules. It’s qualitative data analysis at a scale we’ve never really had inside a CRM before. 🚀
It’s early days, but this feels like a seriously powerful new tool. The ability to build custom agents directly in HubSpot opens up a lot of possibilities.
I’ll definitely be building more, so watch this space. 👀
Built using two betas, links in the comments:
🧡 Agentic Automation Builder beta - Davis Mastin, Becca Stamp
⚙️ Run Agent Workflow Action beta - HubSpot