Sales

Embedding deal intelligence into daily sales tools

Gong insights can be surfaced inside Microsoft Teams, Outlook, Dynamics 365, and Copilot workflows so reps and managers access deal intelligence and customer signals without switching systems.

Why the human is still essential here

Humans still decide how to prioritize accounts, coach deals, and communicate with buyers; AI makes context available where work happens.

How people use this

Teams meeting context panels

Reps open a customer meeting in Microsoft Teams and see Gong insights such as recent objections, stakeholder sentiment, and deal status in the flow of work.

Microsoft Teams + Gong

Outlook email coaching prompts

While drafting a follow-up in Outlook, sellers can reference Gong summaries and deal context to tailor messaging to the buyer's latest concerns.

Microsoft Outlook + Gong

CRM opportunity pages with call intelligence

Managers reviewing opportunities in Dynamics 365 can see Gong-generated summaries, risks, and customer signals directly on the deal record.

Microsoft Dynamics 365 + Gong

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Architect smarter revenue AI workflows: Gong is now in the Microsoft Marketplace and on Microsoft Azure

Every customer conversation generates signals about risk, opportunity, competitive threats, and buying intent.

Most of those signals never make it into your systems. They remain trapped in calls, emails, meetings, and disconnected workflows.


As companies race to deploy AI, they've discovered a new problem: AI is only as good as the context it can access.


The result is an action gap: the space between what your customers are telling you and what your organization does next.

SE
Shane EvansChief Revenue Architect, Gong
Jul 1, 2026