Sales

Grounding sales AI in company knowledge

AI is grounded in a team's own sales content so outputs and recommendations are more relevant to the company's messaging and process.

Why the human is still essential here

Sales leaders and enablement teams still curate the source content, maintain accuracy, and approve how guidance is used.

How people use this

Battlecard-grounded answers

When a rep asks how to position against a competitor, AI pulls from approved battlecards and enablement content instead of generic web knowledge.

Seismic / Guru

Approved follow-up messaging

AI drafts prospect follow-up emails using the company's own product messaging, proof points, and objection-handling language as source material.

Salesforce Agentforce Assistant / Seismic

Playbook-based rep guidance

A seller asks for recommended next steps on a deal and receives guidance grounded in internal sales playbooks, call libraries, and process docs.

Outreach Knowledge / Guru

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Our Spring 2026 release is here.

Our Spring 2026 release is here. And it's one of the biggest we've had πŸ”₯

There is something for every part of your revenue team.


Outreach Omni, our conversational agent, lets reps ask any question and take action across accounts, opportunities, meetings, and more. All in one place, with full chat history.


For RevOps, Agent Studio lets you deploy ready-to-run AI workflows from a visual canvas in minutes. No building from scratch.


This release also includes:


βœ… Meeting Prep Agent briefs reps before every meeting

βœ… Deal Agent sends AI-suggested updates directly to Slack

βœ… Smart Kaia Coach automatically scores coaching opportunities at scale

βœ… Outreach Knowledge grounds AI in your own sales content


Explore the full release: https://okt.to/E1uR3d

O
OutreachAgentic AI platform for revenue teams
Apr 27, 2026